Arrow Global was founded in 2005, and since then has rapidly become an international leader in investor and asset management. We’re an ambitious company, with a compelling vision and inclusive purpose that are powering our expansion - but that growth will never compromise our values and principles. Through smart thinking and intelligent execution, we are the innovative and valued partner in credit and asset management.
Our unique approach to business has won awards, with our excellence in customer service and portfolio management recognised by the industry. We don’t aim to be the largest but to be the best at what we do. To achieve this, we support our employees to reach their potential, providing unrivalled opportunities for training, development and career progression.
Together, as One Arrow, we all play a crucial role in maintaining our position as the industry leader, supporting our customers to build better financial futures.
Here are some of the awards we are proud to have won in recognition of our innovative approach to investor and asset management.
· Best Asset Management Service Provider, International Investor Awards 2019
· Overseas Direct Investment, DIT Business Awards 2019
· Brand Excellence In Credit, Portfolio Management Finance Digest Awards 2018
· Innovation Award, Quidgest 2019
· Debt Purchaser Of The Year, CCS Awards 2018
· Agent Of The Year, CCS Awards 2018
· Best Credit Portfolio Management Company, Global Banking & Finance Awards 2019
· Best Contact Centre Team, CCS Awards 2018
Within the Arrow Group business, we have a unique range of capabilities to identify, unlock and maximise returns within our chosen markets. To deliver long-term strategic growth we have identified five key strategic priorities that drive our work:
1. Focus on strong consistent returns in the Investment Business
2. To grow our capital-light Asset Management and Servicing Business
3. To be a leading player in our chosen markets
4. To transform the customer journey within our industry
5. To attract and retain the best talent
Our Strategy Continued
As individuals, and collectively as a business, we’re driven by a shared belief in the positive impact that we make to people’s lives, helping them to break free of debt. This principle is enshrined in our values and inspires everything that we do, with all of our employees empowered to do the right thing.
To achieve this, we’re always looking for new ideas and new strategies that will deliver better service and returns because innovation is in our DNA. We listen to all of our staff because we know that great ideas can come from anywhere. Arrow is a place where everyone can be their true self, free from judgement or prejudice and confident that there is always someone there to support you personally and professionally.
We invest in every one of our employees because they’re our greatest assets. As well as access to professional training and development opportunities, we understand the importance of working somewhere that you enjoy and where your commitment and professionalism is recognised.
Together, we work as One Arrow, driven by a shared purpose, guided by a set of clear values and brought together under a clear strategy. As an organisation, we’re building better financial futures for thousands of people every year.